State Farm® Insurance Agent Evan Richmond

"Very proactive and responsive service."

"Highly recommend! Made the whole process easy and stress-free. They were knowledgeable, responsive, and genuinely cared about finding the best coverage for my needs and very quick turnaround time. Excellent service!"

"Every time I make contact for assistance, the customer service provided is consistently excellent. The staff is always attentive, responsive, and eager to help with any issues or questions I may have. Their professionalism shines through in every interaction, making the process smooth and efficient. The quality of service is superb. From the initial contact to the resolution of my concerns, the team ensures that I feel valued and supported. It’s evident that they prioritize customer satisfaction, going above and beyond to provide a top-notch experience every time."

"Always a good experience with his office and staff for over 25 years now. Very professional and concerned."

"Evan and his office are always very responsive and take care of our requests very quickly. Highly recommend them!! Great customer service !!"

"I would like to shout out Olivia for making my experience stress free, smooth and seamless. The process might have taken about 30 minutes total. I also asked about renters insurance, she sent that quote and my auto insurance was lower. Needless to say I agreed to the quotes and very happy with my monthly total! Thanks again Olivia!"

"We have been with State Farm for 45 years and with Evan and his awesome team for 20 years. The agency is the best. We have always received the best service from his team whether and update to our services or a new item added to our policy. They are fast, very efficient and the most important thing they are always very Friendly! Go Team Richmond!"

"Evan and his team consistently go above and beyond. wouldn’t consider using anyone else for my insurance needs."

"Ive been with Evan for over 25 years! Olivia and the whole team is awesome. Thanks for the great service!"

"Evan has been my goto insurance guy for years and has insured countless vehicles and most of my homes. Him and his staff always given me good advice which others had lead me astray. Can't say how much I appreciate their business professionalism which had kept me as a long time customer."

"The absolute BEST!!! This team is so great, I feel like I'm talking to an old friend when I call. We have been with Evan since moving here, over 20 years ago, trusting the team with ALL of our insurance needs. Without fail, this team has always been available for help and even advice whenever I've asked or needed it. They've also made many suggestions that have saved us money throughout the years. We are so appreciative of you all, words cannot express. Thank you so much!"

"I recommend this agency to everyone!! They have been so cooperative and professional these 3 years that I've been with. The staff is amazing and responds quickly!"

"Olivia was wonderful and helped me adjust my rates. Great service and highly recommend!!"

"I was rated at a great price and was very well taken care of by Olivia. She was very friendly, helpful and patient with my concerns. Best customer service I’ve had in a while"

"Evan & his team are so nice. They helped me out when I bought a new car. They know their stuff, they're professional, detailed & try their best to do what works for you. I've used Geico & Progressive but I went back to State Farm because I love them. I also LOVE that I can directly call the office for help without having to go through those awful automated questions!!! Definitely recommend these guys!"

"Evan and his staff are so supportive. They are always willing to answer any questions that I may have. I've been with this Agency for many many years. If you're looking for great customer service give this Agency a call."

"Eric and Ella have been so helpful when I wanted to change insurance companies. They helped me find the best deal and applied as many discounts that would apply to me. The communication was easy and consistent."

"I have only been with their agency for a short time since moving to the area, but I have had a pleasant experience. I called them to add renter's insurance, and they attended to it quickly enough that I had the finished documentation to send to my landlord within the same afternoon. During the process of transferring my existing auto insurance from a different state, they were prompt and communicative. I appreciated the use of text messages for quick questions, as it didn't interrupt my workdays. Namely, I primarily worked with Ella, who has been very courteous."

"Evan has always taken care of my family's insurance needs."

"Evan has been my families agent for years. Great agent/Great Staff. Home/Auto/Personal. Very responsive and helpful!"

"Team is always upbeat and very kind when calling in! I remember when I first started using Evan as my agent and I’m glad I did! Shoutout to Ella for her amazing customer service too!"

"Olivia is Always upbeat and pleasant . She is easy to talk about anything with if she doesn't have the answers she will follow-up with you once she does. We just adore her!"

"Staff is wonderful. Helped with so many questions after the passing of a family member. Thank you!"

"In the last six months I have moved to a new state, leased a new apartment, needed to make a vehicle claim, and became a first time home owner. Evan and his team helped us seamlessly transition our policies between states, are easy to reach and knowledgeable, provide excellent service, and really helped out during a lot of life changes. I could not be happier with the attention and quality of service that has been provided. Thank you!"

"I was recently in an accident and I felt a little lost. Calling my agent and speaking with his team took a ton of weight off my chest. I’m happy we chose this team for our home and auto ins."