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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danielle Brown

July 29, 2025

5  out of  5
rating by Danielle Brown
"I have been a customer for several years and have insured many vehicles and multiple properties. There has never been an issue filing any claim or getting an answer to my questions or concerns. Each time I call for help, the process is effortless. Evan and his team are always professional, precise, and polite! I highly recommend to anyone looking for a reliable and reasonable agent for their insurance needs."
We responded:
"Thank you so much for your continued trust and loyalty over the years! I am thrilled to hear that your experience with my team has been consistently smooth and positive. My staff and I truly value your kind words and take great pride in providing professional, responsive, and hassle-free service. Your recommendation means the world to us — we’re always here whenever you need support with your insurance needs!"
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Stephanie Scott

July 29, 2025

5  out of  5
rating by Stephanie Scott
"I have been with Evan's office for almost twenty years, and I always get excellent customer service. Olivia is always so nice and helpful when I call."
We responded:
"Stephanie, thank you for the years of loyalty to my office! I am so happy Olivia is always so helpful when you call! "
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Karen Eliz

July 29, 2025

5  out of  5
rating by Karen Eliz
"Evan Richmond’s team makes it extremely easy to make changes to my policy, update information, all while keeping my rates low. I love that I am able to text with the team, they’re always extremely helpful and kind. They’re the best in the business!"
We responded:
"Karen, thank you for the great review. I am so happy my team was able to help with the changes to your policies! Auto and renters insurance is very important and I am honored you trust my office with your insurance! "
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Lauren

July 1, 2025

5  out of  5
rating by Lauren
"Evan & his team are amazing. They helped me when I bought a new car. They're professional, detailed & try to do what works for you. I've used Geico & Progressive previously, but I returned to State Farm because they are just simply more accommodating & personal. It's also soo nice that I can directly call the office & speak to a real person rather than going through those dreadful automated robot questions!! 10/10, I recommend! :)"
We responded:
"Lauren, thanks so much for the review. Having great clients like you drives us to provide the best possible service we can. "
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naihong cheng

June 23, 2025

5  out of  5
rating by naihong cheng
"As a CPA firm owner, I have been a customer with Evan Richmond State Farm Insurance for 25 years, and the time tells. Evan Richmond and his team are very honest people. They are the people you can trust. They are ready to help you whenever you have some problems such as car damages or car accidents, or anything related to your insurance policies. In this world, you cannot live without the good people to help you. Here I highly recommend Evan Richmond and his team when you search for the quality & honesty of your insurance."
We responded:
"John, thank you so much for your kind words. We've enjoyed working with you as well these many years. "
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Howard Gaylor

June 13, 2025

5  out of  5
rating by Howard Gaylor
"Great"
We responded:
"Thank you so much for the 5 star review! We're happy to be able to serve you. "
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Wajid Ali

June 3, 2025

5  out of  5
rating by Wajid Ali
"Evan Richmond was always responsive, answering all of my questions clearly and patiently. What stood out most was his ability to explain complex insurance terms in a way that was easy to understand, which made the entire process much less stressful."
We responded:
"Wajid, thank you so much for the wonderful review! I am so happy my team and I are able to help with all of your insurance needs. Your feedback means a lot for my team."
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Avinash T

May 30, 2025

5  out of  5
rating by Avinash T
"Evan Richmond has been awesome with my auto insurance! I got a great rate compared to other companies, and the process was really smooth. My agent Olivia was super helpful and explained me everything clearly. I also love the Drive Safe & Save program – it’s helped me save money just for driving safely. Definitely recommend!"
We responded:
"Avinash, thank you so much for your kind words. We appreciate working with great people like you! "
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Cynthia Williams

May 29, 2025

5  out of  5
rating by Cynthia Williams
"Evan Richmond has been my insurance agent for about 20 years. He has been great! I am very pleased with State Farm & they always respond to any question or concern i have immediately. His office staff is very knowledgeable, professional & courteous! Thank you Evan Richmond & State Farm!"
We responded:
"Cynthia, helping great people like you is what drives our office. Thank you so much for the kind words. "
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Cody Thomas

May 17, 2025

5  out of  5
rating by Cody Thomas
"I recently moved to the area. The team here was quick to transfer my coverage from my previous state to what I currently have. They are quick to answer any emails or phone calls when needed. Excellent Customer Service!"
We responded:
"Thank you for sharing your experience! We're so glad to hear the team made your coverage transfer smooth and stress-free. Providing quick and responsive service is what we strive for—welcome to the area, and we’re happy to have you with us! 😊"
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Kimmie KelDon

May 1, 2025

5  out of  5
rating by Kimmie KelDon
"We have been with Evan for many years now and have always received excellent service! They are very courteous, friendly and willing to help. I always appreciate how quickly they respond to any issues we encounter. Keep up the good work!"
We responded:
"Thank you so much for the kind words! "
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Patricia Thornton

April 21, 2025

5  out of  5
rating by Patricia Thornton
"I have called Evan Richmond’s office on several occasion to get critical information and tasks completed. Each contact has been awesome.! Great customer service and proficiency at getting it done."
We responded:
"Thank you so much for the review! We love helping our clients and are glad your experiences have been positive. "
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Bobbi Beseau

April 21, 2025

5  out of  5
rating by Bobbi Beseau
"I always have a great experience with the staff at Evan’s office! They are easy to work with, have great communication, and are eager to assist with any issues or questions I may have."
We responded:
"Bobbi, thanks so much for the kind words. We enjoy working with you! "
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Bailey Stock

March 18, 2025

5  out of  5
rating by Bailey Stock
"My entire family goes through Evan’s office for our insurance. Ella is amazing!!! She is always super sweet and makes everything so easy! Cannot recommend Evan’s office enough!"
We responded:
"Thank you for your kind words and for trusting Evan’s office with your family’s insurance needs! We're so glad to hear that Ella has provided such amazing service and made everything easy for you. Your review means the world to us!"
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JQ Wynd

December 20, 2024

5  out of  5
rating by JQ Wynd
"I have had a great experience with Evan‘s office. They helped me out with a lingering issue in a very quick manner and have always helped with my car insurance needs The support staff is extremely helpful and caring."
We responded:
"Thank you so much for the kind words! We truly appreciate working with you. "
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Zohair Hashmi

November 11, 2024

5  out of  5
rating by Zohair Hashmi
"Very proactive and responsive service."
We responded:
"Thank you so much for your review. We are always happy to hear from our great customers."
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Dupinder Bains

November 8, 2024

5  out of  5
rating by Dupinder Bains
"Highly recommend! Made the whole process easy and stress-free. They were knowledgeable, responsive, and genuinely cared about finding the best coverage for my needs and very quick turnaround time. Excellent service!"
We responded:
"We appreciate your business and thank you for your kind words! "
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Ramona Cage

October 25, 2024

5  out of  5
rating by Ramona Cage
"Every time I make contact for assistance, the customer service provided is consistently excellent. The staff is always attentive, responsive, and eager to help with any issues or questions I may have. Their professionalism shines through in every interaction, making the process smooth and efficient. The quality of service is superb. From the initial contact to the resolution of my concerns, the team ensures that I feel valued and supported. It’s evident that they prioritize customer satisfaction, going above and beyond to provide a top-notch experience every time."
We responded:
"Ramona, thank you so much... We are privileged to have you as a client and have enjoyed working with you over the years. Have a great weekend! "
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Cynthia Phillips

July 17, 2024

5  out of  5
rating by Cynthia Phillips
"Always a good experience with his office and staff for over 25 years now. Very professional and concerned."
We responded:
"Thanks so much for the kind words! We truly appreciate your business and look forward to working with you for years to come. "
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Nicole Smith

June 28, 2024

5  out of  5
rating by Nicole Smith
"Evan and his office are always very responsive and take care of our requests very quickly. Highly recommend them!! Great customer service !!"
We responded:
"Nicole, thank you so much! "
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Paul Winston

June 12, 2024

5  out of  5
rating by Paul Winston
"I would like to shout out Olivia for making my experience stress free, smooth and seamless. The process might have taken about 30 minutes total. I also asked about renters insurance, she sent that quote and my auto insurance was lower. Needless to say I agreed to the quotes and very happy with my monthly total! Thanks again Olivia!"
We responded:
"Paul, thanks so much for the kind words. We enjoy helping people save on their insurance costs. "
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Timothy Collins

May 21, 2024

5  out of  5
rating by Timothy Collins
"We have been with State Farm for 45 years and with Evan and his awesome team for 20 years. The agency is the best. We have always received the best service from his team whether and update to our services or a new item added to our policy. They are fast, very efficient and the most important thing they are always very Friendly! Go Team Richmond!"
We responded:
"Timothy, than you for such a wonderful review! I am so happy and honored that you trust my office with your insurance coverage! Thank you for your support and loyalty to my team! "
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Josh Farrell

April 23, 2024

5  out of  5
rating by Josh Farrell
"Evan and his team consistently go above and beyond. wouldn’t consider using anyone else for my insurance needs."
We responded:
"Josh, it's been an honor and a pleasure working with you and your family all these years. Thanks for allowing us to serve you. "
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Kevin Grubbs

April 2, 2024

5  out of  5
rating by Kevin Grubbs
"Ive been with Evan for over 25 years! Olivia and the whole team is awesome. Thanks for the great service!"
We responded:
"Hey Kevin, thanks so much for letting us know you're happy with our service. We truly appreciate your business and look forward to working with you for many years to come. "
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Tom Kerns

March 8, 2024

5  out of  5
rating by Tom Kerns
"Evan has been my goto insurance guy for years and has insured countless vehicles and most of my homes. Him and his staff always given me good advice which others had lead me astray. Can't say how much I appreciate their business professionalism which had kept me as a long time customer."
We responded:
"Tom, thanks so much for the kind words. We've enjoyed working with you all these years and hope we can do so for years to come. Have a great weekend! "